Refund policy
Return & Refund Policy
We want you to be happy with your purchase. If you are not completely satisfied, we’re here to help.
Returns
You have 14 days from the date of delivery to request a return. To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
Certain items may be non-returnable, including:
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Perishable goods
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Custom or personalized items
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Items marked as final sale
Return Process
To start a return, please contact us with your order number and reason for return. Once your return is approved, instructions will be provided.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original method of payment within a reasonable timeframe.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect. Original shipping charges are non-refundable.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 14 days of delivery so we can make it right.
Contact Us
If you have any questions about returns or refunds, please reach out to us.